Policies

In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.

Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.

If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.

Delivery Area: We deliver within Dallas, GA, and surrounding neighborhoods. Not sure if we deliver to you? Contact us, and we'll let you know!

Delivery Hours We deliver Monday–Friday, 10:00 AM–2:00 PM. On Fridays, we deliver until 5:00 PM for Saturday deliveries. We are closed on Saturdays. Sunday deliveries are available for funeral arrangements only.

Same-Day Delivery Same-day delivery is available on select items only. Orders must be placed by 11:00 AM to qualify. Same-day delivery is not available during major holidays. Please contact us to confirm whether your item qualifies before placing your order.

Delivery Fee: Delivery fees are calculated based on the mileage from our location. Your delivery fee will be provided at the time of your order.

Missed Deliveries: If no one is available at the time of delivery and there is no safe location or suitable temperature to leave your arrangement, your order will be returned to the shop. We will contact you to arrange a new delivery or pickup.

Questions? Call or message us — we're happy to help!

We accept returns within 3 days of delivery. Please contact us to arrange your return.

Refunds are processed immediately. Please allow 5–10 business days for the refund to appear on your statement.